I M P O R T A N T T R A V E L I N F O R M A T I O N
Remember that you must check-in at least 3 hours before take-off. Security checks are taking longer and therefore airline check-in desks are closing earlier. As the airlines allocate seats on a first come first served basis, we advise you to check-in as early as possible, so that, if you are travelling in a party, you are less likely to be separated. Note: Motorways tend to be very busy so please allow extra time for your journey.
THE FOREIGN & COMMONWEALTH OFFICE - FCO
The Foreign & Commonwealth Travel Advice Unit may have issued information about your holiday in Egypt. You are kindly advised to check this information by visiting: www.fco.gov.uk
TICKETS & OTHER DOCUMENTATION
After we have received your full payment, approximately 14 days prior to departure, you will be sent your travel documents. Please check your flight times carefully on your ticket, as these are subject to change and may well vary from those on the confirmation invoice. Should you fail to check-in on time and you miss your flight, we do not have any liability to you. Please check your invoice, tickets and all other documentation carefully as soon as you receive them. Contact us immediately if any information appears to be incorrect or missing.
PASSPORTS & VISAS
Please note: for travel to Israel, Egypt and Jordan, a full ten year passport is required for all British, EU and EEA members, with at least 6 months unexpired before the date of return travel.
A Visa is required for travel to Egypt for all British, EU or EEA members, except for those visiting the South Sinai Area (Sharm el Sheikh, Dahab, Nuweiba, or Taba) and arriving on a direct flight to either Sharm el Sheikh Airport or Taba Airport. Passengers visiting South Sinai and arriving at these airports will receive on arrival a free Visa valid for a 14 night stay, provided that they do not leave the South Sinai Area. In order to qualify for a free Visa, you must arrive to and depart from the same airport. If you plan to visit Cairo, or Petra in Jordan, during your holiday or to dive at Ras Mohamed National Marine Park, then you will need a full Egyptian Visa which can be obtained prior to departure from the Egyptian Embassy or on arrival upon payment of the visa fee of approximately US$17. Visas cannot be paid for in Egyptian pounds. It is best to pay for these in US dollars. If your travel arrangements do not match those described here or if you do not fully understand these visa requirements, please call us for further details.
A visa is not generally required for travel to Israel by a holder of a British, EU or EEA member passport. However, your own particular circumstances (which will not be evident to us from your enquiry) may be that a visa is required for you or another member of your party.
We strongly urge you to contact the relevant embassy to obtain the most up-to-date information before making your booking with us.
Visa Section, Egyptian Consulate
The names on your passport must match the name on the ticket, otherwise you may not be able to travel. All children who are not already included on a valid British passport will need to hold their own passport if they are to travel abroad. Children who were included on a passport before October 5th, 1998, may continue to travel with the passport holder until they reach the age of 16, or the passport on which the child is included is replaced or an amendment results in the issue of a new passport.
It is your responsibility to ensure that you hold the correct, valid documents for the country/ies visited and have obtained the necessary vaccinations and clearance to travel, as we cannot be held liable for any illness, delays or costs resulting from your failure to meet these requirements. Further, we cannot accept responsibility if you are refused passage on any transport or entry into any country due to the failure on your part to carry the correct documentation.
Airlines allow 20kgs of checked luggage and one small item of hand luggage. Hand luggage must not exceed 5kgs. Keep hand baggage items to the absolute minimum essentials required for your journey including travel documents, essential medication and valuables etc... Please adhere to the baggage allowance printed on your ticket. Some airlines operate a zero tolerance policy for baggage over the permitted limit and additional charges or denial of carriage may be imposed. Additional baggage allowance for diving equipment...
CURRENCY & CREDIT CARDS
The Egyptian pound is the local currency. The hotels will change currency for you. US dollars are sometimes accepted. Major credit cards are generally accepted including VISA, Mastercard and American Express. Please note that Switch, Maestro and Cirrus cards, and alike, may not be accepted. It is not possible to withdraw cash from the bank using your cards. There are no cashpoint / ATM machines in Taba Heights or Nuweiba.
It is essential to have a comprehensive travel insurance cover.
Special requests such as adjoining rooms, high or low floor rooms, special dietary requirements, should be advised at the time of booking.
Passengers arriving at Hurghada Airport, Sharm el Sheikh Airport or Taba Airport will be met by the Tour Operator's Representatives in Egypt. The resort staff will transfer you to your accommodation and will be on hand during your stay. They will advise you of your departure arrangements. Transfers are by coach or minibus.
Room and suite category descriptions which are referred to throughout the website are set by each individual hotel – the terminology is not our own. Therefore, you will find that some accommodation categories
and their respective prices will be determined purely by location (the proximity to the beach for example) and some by the décor of the accommodation itself. Others will be a combination of the two. When we
use the term ie: ‘Sea View’, it means just that - that the sea can be seen from the room, patio or balcony, but please note that sometimes, the view may be partial due to trees, building or at an oblique angle.
FACILITIES IN HIGH/LOW SEASONS
In low seasons and periods of low occupancy, a few facilities at some hotels/resorts may close. For example, a pool may be closed for cleaning and/or renovation, or one of the restaurants.
Electric current is 220 volts AC. An adaptor is necessary (usually 2 pronged).
Tipping is a way of life in Egypt and as wages are generally very low, staff heavily rely on them. People in the service industry, from hotel porters and waiters to drivers and guides rely on tips. It is customary, expected and appreciated to tip good service.
Passengers must declare video cameras on arrival in Egypt and on departure.
CORALS & MARINE LIFE
Please note that all corals are protected and the removal of any marine life is illegal. Tourist police carry out extensive checks at airports and anybody found to have removed these items are subject to very heavy fines or imprisonment.
FINANCIAL SECURITY PROVISION
Did you know that booking flights and hotels separately often means your holiday is not financially protected! If you are booking any travel arrangements, make sure your money is safe and always book with an ABTA or ATOL bonded agent.
Club Air Travel is a member of the Association of British Travel Agents (ABTA No. C2284). This means that your money will be refunded or you will be repatriated if already abroad in the unlikely event that your holiday cannot be provided due to the Company’s insolvency.